AR Co., Ltd. (hereinafter referred to as ‘Company’) values customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Through the personal information processing policy, the company informs you of the purpose and method for which the personal information you provide is being used and what measures are being taken to protect personal information. If the company revises its personal information processing policy, it will notify you through website notices (or individual notices).

- This policy is effective from: June 1, 2022.

Personal information items collected

The company collects the following personal information to provide customer feedback.
- Collected items: name, email, service use record, access log, cookies, access IP information
- Personal information collection method: Write inquiry

Purpose of collection and use of personal information

The company uses the collected personal information for the following purposes.
- Verification of identity, personal identification, prevention of fraudulent use by delinquent members and unauthorized use, handling of civil complaints such as complaint handling, delivery of notices
- Statistics on access frequency or use of customer voice services

Retention and use period of personal information

After the purpose of collecting and using personal information has been achieved, the company destroys the information without delay without exception.

Personal information destruction procedures and methods

In principle, the company destroys personal information without delay after the purpose of collecting and using personal information has been achieved. Destruction procedures and methods are as follows.

- Destruction Procedure: The information entered by the customer through customer feedback is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose is achieved, in accordance with the internal policy and other information protection reasons under relevant laws (see retention and use period). It is stored for a certain period of time and then destroyed. Personal information transferred to a separate DB will not be used for any purpose other than that for which it is retained, unless required by law.

- Method of destruction: Personal information stored in electronic file format is deleted using a technical method that renders the record unrecoverable.

Provision of personal information

In principle, the company does not provide users' personal information to outside parties. However, exceptions are made in the following cases.

- When users consent in advance
- When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods set forth in the law for the purpose of investigation.

Rights of users and legal representatives and methods of exercising them

- Users can view or modify their personal information on ‘AR’ at any time.
- Users may withdraw their consent to the collection and use of personal information through ‘AR’ at any time.
- For children under the age of 14, the legal representative has the right to view or modify the child's personal information and the right to withdraw consent to collection and use.
- If a user requests correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.

Matters pertaining to the installation, operation, and refusal of automatic personal information collection devices

The company operates ‘cookies’ that store and retrieve your information from time to time. A cookie is a very small text file that the server used to run AR's website sends to your browser and is stored on your computer's hard disk. The company uses cookies for the following purposes.

Purpose of use of cookies, etc.

- Providing target marketing and personalized services by analyzing the access frequency and visit time of members and non-members, identifying user tastes and areas of interest, tracking traces, and determining the degree of participation in various events and number of visits. You have the option to install cookies. I have . Therefore, by setting options in your web browser, you can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.

How to refuse cookie settings

Example: To refuse cookie settings, you can allow all cookies by selecting the options in the web browser you use, confirm each time you save a cookie, or refuse to save all cookies. Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information However, if you refuse to install cookies, there may be difficulties in providing services.

Matters pertaining to the installation, operation, and refusal of automatic personal information collection devices

• Personal information protection officer
  • General Affairs Team/Agent
  • email : aras@arp.co.kr
  • Tel : 02-2088-0561
  • Fax : 02-2088-0564

If you need to report or consult about other personal information infringements, please contact the organizations below.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)